Terms & Privacy Policy

Terms & Conditions

1. General

These Terms & Conditions govern the use of the SK LOGISTICS website and the services or information provided through the website. By using this website or contacting SK LOGISTICS regarding transportation services, you acknowledge that you have read and understood these terms.

2. Transportation Services

SK LOGISTICS provides transportation and logistics services based on customer requirements and agreed transportation arrangements. Service availability may depend on factors including pickup and delivery locations, cargo type, cargo weight, cargo dimensions, vehicle availability, route conditions, loading and unloading requirements, and operational conditions.

3. Quotations

Transportation quotations may be based on the information provided by the customer. Final charges may vary depending on actual shipment details, route, vehicle type, loading requirements, tolls, taxes, permits, additional services, or other applicable charges. Any quotation provided should be considered subject to confirmation and applicable commercial terms.

4. Customer Responsibility

Customers are responsible for providing accurate information regarding their shipment, including cargo description, quantity, weight, dimensions, pickup location, delivery destination, and special handling requirements. Customers are responsible for ensuring that the goods being transported comply with applicable laws and regulations.

5. Transportation Documents

Customers may be required to provide appropriate documentation for transportation, including invoices, e-way bills, permits, declarations, or other documents applicable to the shipment.

6. Website Information

SK LOGISTICS makes reasonable efforts to keep website information accurate and current. However, service availability, pricing, vehicle availability, and operational information may change without prior notice.

7. Third-Party Services

Transportation operations may involve third-party vehicle owners, drivers, warehouses, loading/unloading providers, or other logistics partners where applicable. Such arrangements may be made based on the customer’s transportation requirement and operational needs.

8. Limitation of Liability

To the extent permitted by applicable law, SK LOGISTICS shall not be responsible for losses or delays arising from circumstances outside its reasonable control, including natural events, road conditions, government restrictions, strikes, accidents, traffic conditions, or other unforeseen circumstances.

9. Website Use

Users must not use this website for unlawful purposes or attempt to interfere with its operation, security, or availability.

10. Changes to Terms

SK LOGISTICS may update these Terms & Conditions from time to time. Any updated terms may be published on this page.

Privacy Policy

1. Information We Collect

When you contact SK LOGISTICS or submit an enquiry through the website, we may collect information such as: name, company name, mobile number, email address, pickup location, delivery location, cargo details, transportation requirements, and other information voluntarily provided by you.

2. How We Use Your Information

The information provided may be used to respond to enquiries, provide transportation quotations, understand transportation requirements, coordinate transportation services, communicate regarding enquiries or services, and improve our website and customer service.

3. Protection of Information

We take reasonable measures to protect information submitted through our website and business communication channels. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

4. Sharing of Information

We do not intend to sell personal information to third parties. Information may be shared with relevant transportation partners, service providers, or other parties when reasonably necessary to respond to a customer’s transportation requirement or provide requested services, subject to applicable law.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and improve the user experience. Users may be able to manage cookie preferences through their browser settings.

6. External Links

The website may contain links to external websites or services. SK LOGISTICS is not responsible for the privacy practices, security, or content of external websites.

7. Data Retention

We may retain enquiry and business communication information for as long as reasonably necessary for business, legal, accounting, or operational purposes.

8. Your Privacy Rights

If you have questions regarding the personal information you have provided to us or wish to make a privacy-related enquiry, you can contact SK LOGISTICS using the contact details provided below.

9. Privacy Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our business practices, website functionality, or applicable requirements. Any updates will be published on this page.